C-Centric has launched the first-ever AI chatbot designed to facilitate ‘chat led’ switching between comparison site and provider site. July 14 2023
Shifting Mindsets with AI and Data Driven Success
Customer insight products – PrediCX, AI for Contact Centres – move to new ownership
Bring more insight to your Zendesk views
Adobe Experience User Networking Group
How to keep your outbound operations compliant (GDPR & 2017 OFCOM regulation changes)
Webinar: 17th April 16:30 – 16:45
How new analytics-driven inbound call-routing can transform conversion and reduce cost.
C-Cam – a new solution that enforces outsourced Contact centre compliance and delivers back control to management
Download the InSession product data sheet.
How to increase conversion on your Facebook advertising & Google PPC using C-Centric custom audience suite
Fix the data flows between your digital and contact centre operations
Empowering retail store staff to call their local customers
We asked a client how our C-CAM application had impacted their business
The future of telemarketing in an increasingly challenging regulatory environment
Managing outbound campaigns has never been more challenging
5 techniques to drive outbound and inbound performance
Independent advisor to the industry Liam Smith gives his thoughts
Customer Acquisition
