Make better connections with your customers, and drive in store traffic. Targeted local outreach that delivers huge campaign benefits, empowering local retail staff to call local customers.

Features

We’ve built an enterprise ready, highly scalable, flexible, secure system, that can be quickly and easily integrated into your existing eco-system.

Accepts multiple data feeds from multiple sources...

Accepts multiple data feeds from multiple sources, such as hot leads, early product access, and product specific campaigns.

Customer are contacted by their home store.

Customers are contacted by staff in their home store.

Full Management of lead distribution for overflow

Full Management of lead distribution for overflow.

Integration with staff rota's and appointment scheduling

Integration with staff rota’s and appointment scheduling.

Appointment confirmation and reminder's

Appointment confirmation and reminder’s.

Real time Management Reports for agents and management, at store, region and national level.

Real time Management Reports for agents and management, at store, region and national level.

Benefits

Built for tight integration with staff scheduling systems, ensures your staff availability is always there for your customers.

Increased footfall into store

Increased footfall into store

Increased face to face meetings, increased conversions, increased revenue.

Increased face to face meetings, increased conversions, increased revenue

Net incremental retail upgrade sales from existing store headcount

Net incremental retail upgrade sales from existing store headcount

Empowerment of staff to manage their local customer base

Empowerment of staff to manage their store local customer base

Supports agents in reaching personal and store targets

Supports agents in reaching personal and store targets

Intelligent scheduling capabilities

 

Enabling customers to book an appointment to meet with your store staff.

Integrated arrival and queueing management 

 

For walk-ins and bookings… providing both concierge and self-service facilities.

Qualified outbound lead lists

 

Provided for retail staff to call their customers, with full integration to appointment scheduling.